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Support Centre
Need information about our products, features or prices? Please use our Online Help as your first resource and you will find most questions can be answered there.PHP feedback
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Top 10 Frequently Asked Questions:
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What is a Package?
» How do I access my account?
» How do I publish my website?
» When can I publish something on my web space?
» What is the WebFTP?
» How should I set up my email software?
» What is a domain name?
» What is Lycos WebBuilder?
» How do I configure my FTP client?
» How do I make my website known to other web users?
Contact us
If you have further questions, you can send an email to our support team. Just fill in the form below and click on the Send button. We aim to respond within 72 hours of receiving your email (from Monday to Friday).Alternatively, you can call our support team on 0870 730 1135 (from Monday to Friday, excluding bank holidays - 8 am to 5 pm).
Would you like to learn more about web building? Check out our E-Learning pack with over 400 articles ranging from HTML basics to PHP programming and Flash animations. You can buy an E-Learning pack only for £7.49 and easily improve your web knowledge.
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